The estimated total delivery time is 3–8 business days. This includes 1–2 business days for handling and order processing, followed by 2–6 business days for carrier transit via USPS, UPS, or FedEx.

Ottaviabaldi offers a standard flat-rate shipping fee of $6.99 for eligible orders. The final shipping cost will be clearly displayed at checkout before you complete your payment.

Once your order has shipped, you will receive a shipping confirmation email containing a unique tracking number and the assigned carrier details to monitor your delivery progress online.

If you notice an error in your address, please contact us immediately at support@ottaviabaldi.com. We will do our best to update it before your order is processed or transferred to the carrier.

We accept major credit/debit cards (Visa, MasterCard, American Express, Discover) as well as secure online payment options available at checkout.

Order modifications or cancellations are only possible if your order has not yet entered the fulfillment process. Please contact customer support as quickly as possible for assistance.

If your package arrives damaged or contains missing/incorrect items, please email us at support@ottaviabaldi.com with your order number and photo evidence so we can resolve the issue promptly.

If you are not satisfied with your purchase, you may request a return or exchange in accordance with our return guidelines. Items must be unused, in original condition, and accompanied by proof of purchase.